Business Week über den Einsatz von Tools wie Wikis bei der Dresdner Kleinwort Wasserstein und anderen Firmen:
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Although all these tools are gaining momentum, it’s easy-to-use and practically free wikis that proponents say offer the promise of collaboration beyond e-mail, even though big editing kinks remain and other quirks and security flaws are sure to surface. Internet research firm Gartner Group predicts that wikis will become mainstream collaboration tools in at least 50% of companies by 2009. At Ann Arbor (Mich.)-based Soar Technology Inc., an artificial-intelligence company that works on projects for the Office of Naval Research, wikis enable the company to slash in half the time it takes to complete projects. Soar engineer Jacob Crossman says that’s because the wikis eliminate the usual flurry of back-and-forth attachments and resulting document-version confusion that’s rife in e-mail. At Dresdner, Rangaswami says that among the earliest and most aggressive adopters, e-mail volume on related projects is down 75%; meeting times have been whacked in half.