Tom Guarriello über Bob Lutz (GM): I’ve spent a lot of time with a lot of senior executives in my career. People who haven’t, often think that reviews, customer reactions or sales performance don’t really matter to business leaders, except insofar as those things affect bonuses. That’s not my experience. My experience has been that committed leaders (and I think Lutz has shown he’s that, for sure) live and die by results. They agonize over failures and get turned on by successes. Business isn’t a game for the committed leader, it’s life.